WHO PROCESSES YOUR DATA
Sub-processors
The categories of service providers that process data so Renderly can run, what each does and which data it receives.
Last updated:
Service provider categories
Renderly uses service providers in the categories below. Each receives only the data needed for its function.
| Category | Purpose | Data processed |
|---|---|---|
| Cloud database & authentication | Stores accounts, balances, ledger entries, requests and API key records; signs people in. | Email address, profile and sign-in records, hashed API keys, request, ledger and transaction records. |
| File storage & delivery network | Stores uploaded inputs and generated results and serves them through signed, expiring links. | Uploaded files, generated results and their file details. |
| Application hosting | Serves the website and runs the API and background processing. | Request content in transit, and network and browser information needed to deliver requests. |
| Payment processing | Runs hosted checkout and confirms payments once credit purchases open. | Billing contact, payment status and transaction identifiers. Card details are entered with the payment processor, not with Renderly. |
| AI model providers | Run the model you select to generate your result. | The prompt, input files and settings of that request, and the generated result. |
How your content is used
A model provider processes a request only to generate its result. Renderly does not use your prompts, uploads or results to train models.
Retention periods for result files and uploaded inputs are described in the privacy policy and on the Security & data page.
The named list
This page lists categories rather than company names. Business customers can request the named list of sub-processors for their own review.
When a category is added or materially changed, this page is updated with a new date.